I Have Enabled StopAd in the Settings, But It's not Working. What Should I Do?

StopAd is a high-quality, multi-platform ad blocker which supports iOS devices and blocks intrusive ads, pop-ups, text ads, banners, cuts your data usage, and preserves your battery life by blocking JavaScript ads and tracker codes.

Please note that to install StopAd you need to be running iOS 9 or higher. Here you can read more on what devices are supported and why. Moreover, StopAd currently works only in Safari.

You can find out how to install StopAd on your iPhone or iPad.

If StopAd is not working, please follow the instructions below:

  1. Go to Settings.
  2. Scroll down to Safari.
  3. Select Content Blockers.
  4. Turn StopAd off and wait for 5 seconds.
  5. Turn StopAd on and wait for 10 seconds.
  6. Double-tap your Home button to open the multitasking menu, and quit Safari by swiping the Safari screen up.
  7. Re-open Safari and check if the problem is still present.

​If that didn’t resolve the issue, please consider reinstalling StopAd. To reinstall:

  1. Press and hold on the StopAd icon
  2. Click on the little cross in the corner of the icon.
  3. Install StopAd from AppStore. 

Please make sure you turn StopAd on in the Content Blockers. Visit “How do I Install StopAd on iOS” for a detailed explanation of the installation process.

Our Customer Support Department is ready 24/7 to help resolve any issues. 


Need more help?

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    Please, contact StopAd Customers Support if you have any questions.

    • Australia: 1-800-025-686
    • New Zealand: 0-800-002-279
    • United Kingdom: 0-800-069-8769
    • USA & Canada: 1-800-903-1420
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